Returns & Exchanges

Due to the perishable nature of food products, we cannot accept returns of opened items. However, if your order arrives damaged or incorrect, we are committed to making it right.

Return Process

• 1.
  Submit a Claim

  Contact our support team within 14 days of delivery with your order number and photos of the damage.

• 2.
  Review Process

  Our quality assurance team will review your request within 2 business hours.

• 3.
  Approval & Resolution

  Once approved, we will process a full refund to your original payment method or ship a replacement.

• 4.
  Recycle Package

  There is no need to mail the food back to us; please dispose of or recycle the damaged packaging according to local guidelines.